Skip to main content

Why was I charged twice for my booking?

This is almost always a temporary authorisation hold rather than a duplicate charge.

When you book a court, your bank may show a pending charge while the payment is authorised, and a second entry once it settles a few days later. Only one of these becomes a real charge — the other drops off your statement automatically.

If you still see two settled charges for the same booking after 5 working days, contact your club directly, as refunds are issued by the club rather than through the app.

Adding or updating a card

Go to Account → Payment methods to add a new card or remove an old one. Your default card is used for all future bookings and membership renewals.